
Many of you might be rolling your eyes and saying ‘Duh, Jerry…’ but having someone’s home phone or cell phone number simply isn’t enough to run a business. How do you answer incoming calls or transfer them? If your customer service representatives are on the phone already, how do you know which of them are on the phone, who is available, and how the call flow will work? Most businesses have a Private Branch Exchange (PBX) phone system to handle all of these tasks unfortunately, most PBX systems don’t deal with remote stations well at all, often requiring very expensive remote cabinets to extend their reach beyond the walls of your business, not to mention the fairly high cost of additional phone lines to run those cabinets and the costly handsets. The best technology answer to this is to replace your PBX with a hosted VoIP system. VoIP is tailor-made to support remote/home offices with some fairly minor configuration and relatively inexpensive equipment.

HANCOM OFFICE S VIEWER VIRUS PROFESSIONAL.
